Delivery

Welcome to Man Cave Essential's delivery service where we aim to provide you a clear point of contact and clear road-map for the delivery of your purchase. We understand the excitement of receiving the latest addition to your Man Cave and our delivery process ensures a smooth and hassle-free experience.

- Standard Delivery: We have a fixed rate of £150 for delivery including up and down flights of stairs and installation (for the majority of our products). However if there are any further access restrictions then please let us know either before or after ordering by either emailing us at : Info@mancaveessentialsltd.com or calling us on : 0333 090 1731
Our standard delivery does not include smaller products such as pool cue's etc, smaller items have a free delivery!

Delivery Process:
After your order has been placed and confirmed, we will get to work right away on preparing the delivery of your luxury product. We will confirm you have detailed the correct delivery address and contact information as soon as we receive your order. After this you can sit back and relax and let us take control!
Prior to dispatching your order we will contact you to let you know the date and time of arrival so you do not miss the big day! 
When your delivery arrives you will need to guide the delivery team to the ideal location of choice for your purchase so that the installation process (if applicable) can begin.
When delivery and installation is complete, you may need to sign to confirm you have received and are happy with your order.
Delivery Coverage:
At this current period in time we only deliver to address's in the U.K. however anyone outside of this region can contact us to inquire about international shipping.
Pre-Delivery Preparation:
To ensure a smooth process, if you are concerned about anything that could affect the delivery or installation of your order then don't hesitate to let us know via email or phone call. this could include tight hall ways/doorways, obstacles or off-limits areas.
Contact information provided for any questions or concerns regarding delivery arrangements.
Info@mancaveessentialsltd.com
0333 090 1713
Delivery FAQs:
- Commonly asked questions about the delivery process:
   
- Can I track my delivery?
Yes Absolutely, just get in contact!

- What happens if there are delays?
Rest assured we will let you know about any delays that will affect the original stated delivery.

- What if my purchase arrives damaged?
If your pool table or any other order for that matter arrives damaged then contact us immediately and we will fully reimburse your payment or send out a replacement ASAP or in some case's we do both.
- Can I change my delivery address or date?
Of course you can as long as the order is not already on route to the delivery address, just contact us as soon as you know you need to rearrange details about the delivery.
Customer Support:
If you wish to contact us please do so via email or phone call:
info@mancaveessentialsltd.com
0333 090 1713
Our availability hours for customer support or delivery enquiries are currently from: 6:00am - 10:00pm

Feedback and Reviews:
Feedback and reviews go a long way so to show our appreciation for taking the time out of your day to write us feedback or reviews, we will send you a one time use discount code with no expiry date to use on our store for anything you might need.

Conclusion:
 Thank you for choosing Man Cave Essential's for your pool table purchase and delivery needs.